Self-Help Center

A growing library of 42 practical IT articles, spanning 12+ years of real-world topics our clients have actually run into. Older articles are kept as-is for historical context — check the date and make sure any advice still applies to your current systems before acting on it.

Some articles include example commands or scripts. These are provided for reference only — always back up your data first, and if you're not confident running them yourself, ask your IT provider instead. Use at your own risk.

All Categories Windows Networking & WiFi Email & Microsoft 365 Security & Ransomware Scams & Phishing Remote Work Backup & Data Browsers & Web General IT Tips

2020 4 articles

Remote Work

Fixing Common VPN Connection Issues

September 21, 2020

The most frequent reasons a VPN connection fails, and simple steps to work through them.

Remote Work

Common Zoom Security Settings You Should Check

May 12, 2020

A few quick settings changes prevent uninvited guests from disrupting your video meetings.

Remote Work

Securing Your Home Network While Working Remotely

April 20, 2020

Your home WiFi wasn't designed with business security in mind. A few changes make a real difference.

Remote Work

Setting Up Microsoft Teams for Remote Work

April 6, 2020

With so many businesses suddenly working from home, here's how to get Teams up and running quickly.

2019 1 article

Remote Work

How to Set Up a VPN for Remote Access

November 25, 2019

Letting staff securely connect to office resources from home starts with a properly configured VPN.

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