💾 Automated, Tested Data Backup Services

A Backup Is Only as Good as Its Restore

Many businesses discover their backups were incomplete, corrupted, or simply never running, but only after they need them. A backup strategy is worthless if it hasn't been tested, monitored, and verified on an ongoing basis.

Technology Clicks designs backup solutions around the 3-2-1 principle: three copies of your data, on two different types of media, with one copy stored securely off-site or in the cloud. We back up servers, workstations, and cloud data including Microsoft 365 mailboxes and SharePoint files, which are not automatically protected by Microsoft against accidental deletion or ransomware.

Every backup job is monitored daily, with alerts raised immediately if a job fails so it can be corrected before it becomes a problem. On a regular schedule, we perform test restores to confirm your data can actually be recovered, not just that a backup file exists.

Backup is also a critical layer of ransomware defence. Immutable, offline copies of your data mean that even if your live systems are encrypted by an attacker, you have a clean path back to normal operations without paying a ransom.

• Servers & workstations • Microsoft 365 mailboxes & files • Cloud & off-site storage • Daily monitoring & alerting • Scheduled test restores • Immutable ransomware-resistant copies

Our Backup Services

Server & Workstation Backup — Automated, encrypted backups of your critical servers and endpoint devices, running on a schedule that fits your business.

Microsoft 365 Backup — Independent backup of Exchange Online, SharePoint, and OneDrive data, protecting against gaps in Microsoft's native retention.

Off-Site & Cloud Storage — Encrypted copies stored securely off-site so a fire, theft, or local disaster can't destroy your only backup copy.

Test Restores — Scheduled recovery testing confirms your backups actually work, not just that a job completed successfully.

Immutable Backups — Ransomware-resistant, immutable copies that cannot be altered or deleted by an attacker who gains access to your network.

Backup Reporting — Monthly reports confirming job success rates, storage usage, and any issues resolved during the period.

Common Questions About Backup Services

Does Microsoft 365 already back up our data? — Microsoft provides limited retention for accidental deletion, but it is not a full backup solution and does not protect against ransomware, malicious deletion after account compromise, or long-term retention needs.

What is the 3-2-1 backup rule? — It means keeping three copies of your data, on two different types of storage media, with at least one copy stored off-site or in the cloud, ensuring no single point of failure.

How often do you test our backups? — We perform scheduled test restores on a recurring basis to confirm data can actually be recovered, and document the results as part of your monthly reporting.

How quickly can we recover from data loss? — Recovery time depends on the size and type of data, but most single-file or mailbox recoveries can be completed within hours, not days.

Are backups protected from ransomware? — Yes. We use immutable backup storage that cannot be altered, encrypted, or deleted by an attacker, even if they gain administrative access to your live systems.

Is backup included in managed IT plans? — Baseline backup coverage is included in our managed IT plans, with expanded retention and Microsoft 365 backup available as an add-on.