Scams & PhishingPublished February 11, 2016

How to Recognize a Phishing Email

The warning signs that separate a legitimate email from an attempt to steal your credentials.

Phishing emails are designed to look like they're from someone you trust — a bank, a supplier, or even a coworker — in order to trick you into clicking a link or opening an attachment. A few warning signs show up again and again: unexpected urgency ("your account will be closed today"), mismatched sender addresses, and links that don't quite match the company they claim to be from.

Before clicking any link in an email asking you to log in or verify information, hover over it (without clicking) to see where it actually leads. If it doesn't match the sender's real domain, don't click it — go to the site directly by typing the address yourself instead.

When in doubt about an email that claims to be from a colleague or vendor asking for payment details or sensitive information, pick up the phone and confirm with them directly rather than replying to the email.

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